Meet Jill - Another one of our fabulous Chamber members positively impacting our community with the work she does every day.
As a Mortgage Broker, What do you do?
I help families and my neighbours buy their homes and achieve their financial goals. I act as a match-maker, pairing the client with the lender and mortgage product that best fits their needs. All while trying to make the experience as stress free as possible.
How long have you been in business?
Three years now. I saw an opportunity to have an independent mortgage broker in town so I went to school and started the career.
I am the only representative here in Golden but I have an amazing team that supports me out of Lethbridge. They are my support system and always back up my clients. When I have tight timelines or need a few days of vacation, I know my clients (my neighbours!!!) are going to get the support they need.
What allows you to help your clients secure their financial goals?
Product knowledge and lender relationships. I work very hard to learn what products and lending solutions are available in the market. Mortgages are not all about the best interest rate. I study the fine print in the mortgage contract to make sure my clients are able to make well informed decisions to further their financial well being.
What is your process like?
I like to stay nimble so that I can work with clients in a way that suits them best. If a client prefers to meet in person, I have an office downtown Golden.
Alternately, my team and I have embraced technology and it allows me to streamline processes for my clients. This is everything from e-signing for paperwork to video explanations of the various points in the process. This lets everything happen remotely if need be - so the time to get into the office which can be such a barrier for busy clients is removed.
What keeps you motivated?
I get to help families buy their homes, which is very rewarding. It’s especially meaningful to work with people who feel they have no options left, finding a home for the renters who were just evicted, or securing a mortgage for a client who the bank overlooked. No matter who you are, my goal is to reduce financial stress, increase your net worth and create a well executed mortgage experience.
Can you work your magic for businesses too?
Yes, I work with business owners to maximize their business statements and since my brokerage is not limited to one lender, I can act as a match-maker - picking the lender who is best suited for each individual.
I can also help businesses find their location and link them up with the right commercial lending partner. It’s not imited to Golden, I can work with clients across Canada.
Why did you choose Golden?
I came for the mountains but I stay for the people. Watching my kids grow up in a community that cares about them is wonderful. I also love my little office downtown and seeing our community at work each day.